goMCharger is an application provided by Guangdong Meizhi Compressor Co., Ltd. (hereinafter referred to as "we"). We understand the importance of personal information to you. In view of this, we have made this Privacy Agreement. The Privacy Agreement applies to mobile application services and Web services(“the Services”) provided by us. We will collect personal information from you as appropriate and necessary in accordance with laws and regulations. We will do our best to protect your information from disclosure, damage, or missing through reasonable and effective information security techniques and management processes and corresponding security protection measures. We hope to clarify how we are committed to protecting your personal information through the following Privacy Agreement.

The Privacy Agreement is updated at least every 12 months. The Privacy Statement was updated on December 1st, 2024

Please read the Privacy Agreement in its entirety. If you have any questions about the Privacy Agreement, you can contact us via the email address provided herein.

By using or continuing to use our products and services, you agree to the content of the Privacy Agreement. If you do not agree to any of the Privacy Agreement, please stop using our services immediately.

1 Personal Information Collection

1.1 Definition of personal information

Personal information refers to any information relating to an identified or identifiable natural person. In other words, personal information is any information that allows us to identify you directly or indirectly.

In the Privacy Agreement, we also use "data" to represent personal information.

1.2 Information Required to Use goMCharger

When you use goMCharger, we need to collect and process the following personal information. If you do not provide this information, we will not be able to provide you with the services agreed under the Terms of Service:

Account registration and management You first need to register a goMCharger account to become a goMCharger user. When you register, you need to provide us with the registered email address you intend to use. We will verify your identity by sending an email verification code. After registration, you can change your profile picture, nickname, and login password.
Log information When you use the products/services provided by goMCharger, we will automatically collect the details of your use of our services and save them as relevant network logs, including but not limited to your IP address, operating system version, date and time of access, hardware and software information, and page records you requested.

Device information When you use goMCharger to bind your charging device, we will automatically collect your charging device number, device Passkey, device ID, device firmware version and other information.
Position information We will use relevant technologies to locate your actual location, including IP address, GPS, WiFi access point, Bluetooth and other sensor technologies that can provide relevant information.

1.3 The information you choose to provide

Third Party Services If you use a third party service platform (Google) to associate with, connect to, or log into goMCharger, it means that you have directly instructed or authorized the service Platform through its privacy Settings to send us relevant information, such as your registration information and personal data controlled by it

2 Data Processing

2.1 Legal foundation

We process your data for the following one or more purposes:

 When it requested as per the explicit instructions or requirements of the data controller;

 When we have your consent;

 When it requested for the purpose of marketing;

 When it requested for the purpose of performing the contract we enter into with you;

 When it is legally obligated;

 When it is within our legal rights or interests. For example, to implement our policies, manage day-to-day business, aggregate data for data analysis, maintain information security, or prevent frauds, or, if necessary, we transfer the data to other BUs of our company).

2.2 Reasons for providing your personal information

Generally, your consent constitutes the legal foundation for us to handle your information. It is therefore necessary for you to agree with our user agreement and Privacy Agreement for our agreement to be formulated and performed and our legal rights and interests to be protected.

You have the right to choose whether to provide the relevant data. We may not be able to undertake part or all of the obligations according to the service terms or provide our services without some of your information. If you wish to learn more, please contact our data protection office using the contact details under the last section of this Privacy Agreement.

2.3 Purposes and methods

We will use information provided by you and collected by us in the process of services to offer you our services. We will not use your data for any other purposes that do not fit the purposes for data collection that are detailed below.

We will use your information for the following purposes expressly stated by the data controller in the following manners:

 To verify your identity to prevent unauthorized access;

 To offer our services or products according to the contract we enter into;

 To offer other services you request according to the requirements stated during data collection;

 To process transactions and communicate with you regarding the details of such transactions;

 To help track and fix any fault or error in the application;

 To conduct internal audit, data analysis or research to the end of improving our products and services through evaluating our efficiency;

 To share your information with our partners so that they can assist us in offering our products and services to you;

 To share your information with other branch institutions for internal management and background support;

 To maintain the integrity and security of the information system where we store and process your information;

 To scrutinize and investigate data leaks, illegal activities and fraudulent behaviors;

 To comply with applicable laws and regulations or the demand for your information requested for litigation and other legal proceedings or imposed by governmental authorities.

3 Device authorizations

In order to ensure the normal realization of relevant business functions, goMCharger needs to call the corresponding necessary permissions according to specific use scenarios, and ask you before calling the popover. Please see the appendix: iOS system permission Setting instructions, Android system permission Setting instructions.

4 Sharing, transfer or disclosure of your information

4.1 Sharing of your information

Your personal information will be kept strictly confidential and will not be shared with any other company, organization, or individual, except in the following circumstances:

 When we have obtained your clear consent to share your information with a third party.

 When we share your information with our staff members or the branch institutions of our company across the world only in order to: provide further services; carry out internal management; scrutinize for or handle data leaks, illegal activities, or frauds; to maintain the integrity of the company’s IT system. We share only necessary information with our staff members within the minimal scope, which are subject to this Privacy Agreement. We sign non-disclosure agreements (NDAs) with the authorized staff members.

 When we share your personal information with a third-party service provider (or partner) for the benefit of offering or improving our services including but not limited to cloud services, video surveillance services, IT supports, custom services. We sign rigorous data handling agreements with all relevant third-party service providers (or partners) which requires them to take certain security measures in handling your information pursuant to the relevant laws and regulations and our requirements to safeguard your data security.

 When we disclose your information under the demands of the laws and regulations or government authorities.

4.2 Transfer of your information

We will not transfer your information to any other company, organization, or individual except under any of the following circumstances:

 Transfer under clear consent: when we have obtained your clear consent, we will transfer your information to a third party.

 In the case of merger, acquisition, or bankrupt clearance, we will demand the new company or organization now in possession of your personal information to continue to be bound by this Privacy Agreement. We will demand the company or organization to obtain your new consent otherwise.

4.3 Disclosure of your information

We will only disclose your information under the following circumstances:

 When we have obtained your clear consent;

 When the law, legal proceedings including litigation, or government authorities, demand so.

5 Limitation period for saving your information

We will continue to save your information so long as for purposes specified in this Privacy Agreement,and within any additional period as required or permitted by law, until you withdraw the consent.

Whereas, we may postpone the retention of your information for research or statistics, but we will desensitize your information from tracking you.

At the same time, in accordance with the law of the country in which you live, we may retain your personal information to assist in any government and judicial investigations for the purpose of submitting or maintaining legal requests or civil, criminal or administrative procedures. If the above reasons fail to apply to the data we preserve, we shall delete and destroy your data in a secure manner in accordance with the relevant requirements.

6 Protection of information of people under legal age

Our products and services shall be primarily for adults, yet, we shall be aware of the importance of taking extra precautions to guarantee the privacy and security of people under legal age who use the products and accept the services. We consider anyone who is under the age of 16 (or the age as required by the local law) a person under legal age.

We will only use or disclose the personal information of people under legal age collected with the consent of the guardian on the condition that the law permits, the guardian expressly consents or the protection of the people under legal age is necessary. At any time, the guardian who asks to access to, modify or delete personal information of the person under guardianship shall contact us as described in Section 13.

If we are found to collect personal information of people under legal age without firstly obtaining the consent of a verifiable guardian, we shall try to remove the relevant content as soon as possible.

7 Measures for information protection

We adhere to recognized key data protection principles (fairness, purpose limitation, data quality, data retention, compliance with individual rights, and security), and take reasonable measures to guarantee the security of your personal information. We have applied a range of techniques to guarantee the security of your personal information to minimize the risk of misuse, unauthorized access, unauthorized disclosure and inaccessibility. Security measures we have adopted include but are not limited to: data desensitization, data encryption, and authorization control of firewalls and data access.

In addition, we shall regularly check and update the security mechanisms used to protect data in order to provide effective protection against data misuse. If you believe that the security of your data has been compromised, or you would like to know more information about the measures we adopt to protect data, please contact the Data Protection Office through the contact method provided in the last section.

8 Storage of personal information

For we provide services globally, based on the consideration of data storage security, we will store synchronously all the information we collect from you in our servers in Germany and the United States no matter which country you live.

9 Cross-border transmission of personal information

We are a multinational company and the responsibility range of our teams responsible for data processing may cover the world or a variety of countries/regions. Therefore, these teams may be anywhere in the world where we conduct business, in countries that do not pursue the same standards for personal information protection as your country. We may also transmit data outside your region, including China. By using or joining our services and/or providing us with your information, you agree that we will collect, transmit, store and process your information outside the country/region you live in accordance with this Privacy Policy. We will make every effort to ensure that they comply with applicable legal requirements to the extent permitted by existing technology, for example, by executing standard contract terms. All of your data that we collect is used for user and product analysis after necessary confidential processing to provide you with better services. But in this case, we will take steps to protect your information appropriately.

10 Personal information rights and their exercising

10.1 The personal information rights you have

 Access: demand to provide a copy of the personal information we hold about you;

 Correct: demand to correct the information containing errors or the expired information;

 Logout and Cancel: demand to cancel your account or delete your personal information;

 Carry: demand to provide your data and, if possible, to transfer the data directly to data controller;

 Restrict: demand to limit the processing for any dispute on the accuracy or legality of our processing of personal information; yet, the right on processing may cause you to be unable to accept our services normally;

 Refuse: oppose to use your personal information for user portraits and automatic decision-making, and oppose to send commercial information for direct marketing by using your personal information;

 Lodge a complaint: lodge a complaint on the processing of your data with the competent authority of your residence or the member state that processes your data;

 Agree to withdraw: withdraw the consent at any time when we rely on your consent to process the data.

10.2 Methods of exercising personal information rights

We will protect your right to access and correct your personal information. If you wish to exercise any of the rights described in Article 11.1, you may send e-mail to our Data Protection Office for processing.

As we receive a large amount of commercial promotion e-mails every day, we shall not respond if we believe that your e-mails are not related to personal information.

10.3 Results of request

After the request is made by the subject of personal information, the following results may occur:

(1) Request denied

In some cases, requests from personal information subjects shall be rejected, including but not limited to:

 The subject of personal information is not granted relevant rights by laws of where you live;

 The identity of the person making the request fails to be verified;

 The request made by the subject of personal information fails to be verified and is beyond scope, especially when the request is repeated;

 The disclosure of information is prone to harm the interests of the relevant parties if the information involved is related to the damage or compensation received in the dispute;

 The information shall be retained for statistics and research, and the results of statistics and research shall not reveal personal identities;

 Other legally prescribed circumstances.

If the access request of the subject of personal information is rejected, we shall formally explain the reason to the requester.

(2) Request accepted

If there is no circumstance as specified in (1), we shall process the request. If you really want the request to be accepted, please provide us with as much detailed information as possible when requesting, such as the request type and specific content, information about the holder (such as the name of the product and service you use), and time for generating or processing information (if the time could be as exact as possible, the request may be accepted).

10.4 Withdraw consent

You can submit a cancellation application at any time according to our privacy policy. After the cancellation application is submitted, there will be a 30 day freezing period to ensure the smooth cancellation. During the freezing period, you can log in to the APP to cancel the application, but you cannot use the APP function.

When you submit your cancellation application, we will carry out the following certification to ensure the safety of your account and property:

Order settlement: When the cancellation application is submitted, all orders of the account are in the completed state, that is, there are no charging pending orders. There are unfinished orders and the cancellation application cannot be submitted;
Charge pile data settlement: There are bound charging posts, which need to be unbound;
Other requirements: After the account is officially cancelled, logging in to the APP again will register a new account;

After the account is successfully cancelled, the following data will be cleared:

Personal account information;
Past charging records;
Other personal privacy information;

11 Change of Privacy Agreement

We shall reserve the right to modify the Privacy Agreement. Without your express consent, we shall not reduce your rights in accordance with the Privacy Agreement. Any change to the Privacy Agreement shall be posted on this page. For major changes, we shall provide more obvious notice (for certain services, we shall send an e-mail notification to state the specific changes to the Privacy Agreement.)

Major changes referred to herein include but are not limited to:

 Major change of our service model, such as the purpose of processing personal information, and the type of personal information under processing, the way of using personal information;

 Major change of our ownership structure, organizational structure, etc., such as owner change caused by business adjustments, bankruptcy mergers, etc.;

 Main subject change of public disclosure of personal information;

 Major change of your right to participate in the processing of personal information and the corresponding exercising methods;

 Change of the department responsible for processing the security of personal information, or change of contact information and complaint receiving channels;

 A high risk shown in the assessment report of personal information security impact.

At the same time, we shall archive the former version of this Privacy Agreement for your reference.

12 Contact Us

If you have any questions about this Privacy Agreement or you wish to exercise any right, or you have any requests to discuss with us, please send an email to our Information Protection Office specially established at the following address:MideaDPO@midea.com. Upon receiving your request, we shall make every effort to respond within one month of the request from the subject of personal information for the access. Your patience and understanding are highly appreciated. Given the complexity and quantity of requirements, the period may be extended for another 45 days as necessary. In case of deferred response, we shall inform the subject of the personal information and the reasons for the delay. If the limitation period set in this paragraph conflicts with the local laws, the local laws shall prevail. The above statements are only limited to midea being the joint controller of your personal data.

If you disagree with us about our processing of your personal information, you may submit a mediation request or other requests to data protection regulator where you are located.